Action Resources is a certified Woman Owned Business providing high-impact solutions and exceptional resources to support our clients Learning and Development initiatives. We have been successful for 20 years because we are curious, responsive, perceptive, and love our work.

Nancy Pompeo

Nancy is President of Action Resources and has over 15 years experience as a consultant, facilitator, and coach.

Nancy consults with clients in industries including Advertising, Tech, Pharmaceutical, Media, Professional Financial Services, and Education.

Nancy is involved in all phases of our projects including strategic planning, business development, leading and managing client relationships, sourcing decisions, on-site lead for large scale client projects, infrastructure and operations decisions, and contract negotiations.

Nancy is also a facilitator specializing in Presentation Skills, Career Management, Networking Skills, Consulting Skills and Negotiation Skills.

Nancy received her B.S in Business Management from Ithaca College and in 2002 her coaching certification from The Hudson Institute of Coaching. She has worked with individuals helping them to create fulfilling and meaningful personal and professional lives.

12 years ago Nancy took a long look at her own life, career, interests and purpose and moved out of NYC to New Paltz, NY. She and her husband now get to spend their free time hiking, rock climbing, and exploring local wineries.

Joy Leach, M.S., MCC

Joy is a Strategic Business Partner in Action Resources and has over 25 years of experience as an organizational consultant, trainer, coach and author.

Joy specializes in the design and delivery of workshops in the areas of leadership, professional development, teams and diversity. She has designed training systems and interventions for Fortune 500 corporations and government agencies. She is a Master Certified Coach and is on the leadership team of the Hudson Institute of Coaching. Joy has been referred to as the ‘Yoda’ of coaching! She always asks the exact right question at the exact right time to inspire deeper reflection and learning. She can captivate a room of hundreds or impact the life of one, both with equal care and enthusiasm.

Joy wears many hats at Action Resources including lead facilitator, managing client relationships, and training our team on new programs.

Degrees and Certificates:

  • The Art and Practice of Leadership Development; Harvard Kennedy School Executive Education
  • Coaching Supervision; Ashridge Centre for Coaching, UK
  • Master Certified Coach; International Coaching Federation
  • Certified Coach; Hudson Institute of Santa Barbara
  • Organization Development Certificate; Georgetown University
  • Doctoral studies in Behavioral Science; University of Massachusetts, Amherst
  • Masters of Science; Counseling Education; University of Buffalo

After living on the east coast for many years Joy and her family moved to Santa Barbara, CA where she enjoys the beauty of the California coast, hikes, does yoga, gardens, reads about design and Feng Shui.

Jodi Norton

Jodi is our Project Manager and came to Action Resources from a consulting company where she was a software and web store project manager for small to mid-tier companies looking to implement ERP and/or web shop solutions.

Jodi was responsible for overall project management including client relations, training, technical documentation and process improvement.

At Action Resources we’ve put all her project management skills to use as the main connection point between clients and facilitators tracking project plans, managing all the logistics, and keeping us all on track!

Jodi’s most notable strengths are her organizational and analytical skills as well as her ability to build relationships and good will with internal resources and external customers.

Jodi and her partner Dan moved from Seattle to Bend, Oregon in 2015 to enjoy a slower pace of life and take advantage of the Bend lifestyle — staying active and getting out into nature as often as possible. Hiking, biking, jogging, playing in the mountains and walking her dog are some of her favorite ways to enjoy the outdoors. Other passions include travel, food, coffee, and wine.

Our Team of Resources

  • 50+ facilitators
  • 10-25 years of experience
  • Over 60% of our facilitators are certified coaches
  • 5 Master Certified Coach; International Coaching Federation
  • 6 Instructional Designers
  • 12 years — Average duration of relationship with us
  • 95% have advanced degrees
  • 5 published authors